(Much) more than a delivery service
Click below to see all the services included with your program. With our StraightUp!™ transparent billing, all services listed below are included in the cost of your service program. This allows you to budget for the complete cost of your program with confidence.
Dedicated Service Team
We’ll pair you with a certified service team to ensure exceptional quality people, products and services throughout your program.
Look for the certified patch on your service representative’s uniform – it means they have invested over 40 hours in AbsorbU, our award-winning training program.
Installation & Training
Our process begins with a facility assessment so that we can configure a program that meets your company’s objectives. We will provide:
- Product installation and set up
- Signage for soiled and clean product containers
- Product training of employees for product use and application
- Safety training for product handling
- 6S assistance
Pick up and Delivery
We pick up soiled and deliver clean product direct to your facility with regular, scheduled visits. We deliver directly to your designated workstations or storage areas. You are never just a dock stop.
Professional Laundering
We launder in-house at one of our ISO 14001 registered facilities. The recovered oils and solvents are reblended for beneficial reuse. All of our production team members are trained in our Certified Production Excellence program. Get details on our environmentally-preferred laundering process.
Inventory Management
We manage your inventory for you. We review product usage with your team and recommend inventory changes (raised or lowered) to meet changing requirements or seasonal demand. Your authorized signature is required for any inventory adjustment.
Customer Reviews
We conduct regular, scheduled program reviews to measure satisfaction, proactively identify additional needs, and ensure we are supporting your business objectives.
Reports
We monitor your program through ongoing reporting at each of your facilities. Reports include waste reduction, solvent recovery, and product usage.
MPI in Knoxville, IN receives their annual waste reduction plaque.
Customer Response Center
Have a question? Special request? Customer Response Center members are empowered to manage your requests and are available to customers during business hours. Advantages of this unique service include:
- Speak to a live person located at our headquarters in New Berlin, WI
- Quick response with 85% of all customer requests fulfilled immediately
- Experienced team